Our Commitment to Your Satisfaction
At JasonDoris, we value your satisfaction and want to ensure that your shopping experience with us is as enjoyable as possible. If you are not completely satisfied with your purchase, we have outlined our return policy below to make the process easy and straightforward.
Returns and Exchanges
We accept returns and exchanges within 30 days of the purchase date. To be eligible for a return or exchange, the item must be unused, in the same condition as received, and in the original packaging. Please include a copy of the original receipt or proof of purchase.
How to Initiate a Return or Exchange
To initiate a return or exchange, please contact our customer service team. Provide your order number and a brief explanation of the reason for the return or exchange. Our team will guide you through the process and provide you with a return authorization if applicable.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, a refund will be processed to your original method of payment. Please note that shipping costs are non-refundable.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to arrange a return, exchange, or refund, including covering the cost of return shipping.
Contact Us
If you have any questions about our return policy or need assistance with a return or exchange, please don’t hesitate to contact our customer service team . We are here to help make your experience with JasonDoris as smooth as possible.
Thank you for choosing JasonDoris. Your satisfaction is our priority.
